moneyline Responsible Gaming

At moneyline, we believe gaming should always be fun, safe, and in control. We provide every Filipino player with practical tools to set limits, take breaks, and seek support — because your well-being always comes first.

Deposit Limits Self-Exclusion Session Reminders Player Support Age Verification

Must be 21 years or older to register and play on moneyline.

Tools We Put in Your Hands

Every player on moneyline has access to these built-in controls, free of charge and active from the moment you register.

Deposit Limits

You can set a daily, weekly, or monthly PHP deposit limit directly from your account settings. Once a limit is applied, it takes effect immediately and cannot be raised within the same period — only lowered. This prevents impulsive top-ups during a losing streak. We encourage all players to set a realistic budget that reflects their financial situation before they start playing. If you ever feel your spending is climbing higher than planned, adjusting your deposit limit is the fastest and most effective first step.

Session Time Reminders

It is easy to lose track of time when you are enjoying a game on your mobile. moneyline's session reminder feature sends you a notification after a set period of play — whether that is 30 minutes, one hour, or whatever works best for you. The reminder is a gentle nudge to pause, take a breath, and decide consciously whether you want to continue. Keeping your sessions short and intentional is one of the simplest habits for healthy gaming. You can configure or disable your session reminders at any time inside your account preferences.

Self-Exclusion

If you feel that you need a longer break from the platform, our self-exclusion option lets you lock your account for a set period — ranging from one week to twelve months, or permanently if needed. During a self-exclusion period, you will not be able to log in, make deposits, or place bets. We also suspend all promotional messages to your registered email and mobile number for the duration of your exclusion. This tool is designed for moments when willpower alone is not enough, and we apply it without judgment or delay. To request self-exclusion, contact our support team at [email protected].

Loss Limits

A loss limit caps the total amount you can lose within a defined period — daily, weekly, or monthly. Once your chosen threshold is reached, your account is automatically paused for the remainder of that period, preventing further wagering. Setting a loss limit is an especially useful safeguard during longer sessions where winning and losing streaks can blur your sense of how much you have actually spent. The limit resets at the start of the next period, giving you a clean slate while keeping your overall exposure controlled. Loss limits work best when combined with a clear personal budget before each session.

Recognising When Gaming Stops Being Fun

Responsible gaming starts with self-awareness. Here are some signs that it may be time to take a break or seek support.

  • You are spending more than you can comfortably afford to lose each session.
  • You feel restless or irritable when you are not playing or when you try to cut down.
  • You are chasing losses — depositing more in hopes of winning back what you lost.
  • Gaming is affecting your work, studies, relationships, or daily responsibilities.
  • You are borrowing money or selling personal items to fund your gaming activity.
  • You find yourself lying to family or friends about how much time or money you spend gaming.
  • Gaming is no longer exciting but feels more like an obligation you cannot walk away from.
  • You feel anxious, depressed, or guilty after a session, regardless of whether you won or lost.

If any of these signs feel familiar, please reach out to our support team or use the self-exclusion tool. You can also visit our FAQ page for further guidance on using your account controls.

Need Help or Have Questions?

Our team is here to support every Filipino player. Whether you want to set limits, request a break, or simply learn more about staying in control, we are ready to help. Reach us any time at [email protected].